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The travel credit you just received from a cancelled flight could help those who need it most

Updated October 26th, 2021. Please note that airline policies can change without notice, and we will update here with any new information as we receive it.

So, you had to cancel a flight for a trip you had planned. Whether it was a vacation you’d been dreaming about for months, a wedding to celebrate and reunite with your friends, or simply a visit to hug your family members, we know how frustrating – even painful – that moment of cancellation is. But what if we told you there was a way to turn that cancelled trip into something that may just bring a smile to your face?

Good news: there is! Miles4Migrants is a nonprofit that can use your travel credit to book flights for refugees, asylees, asylum-seekers, and their immediate family members who have legal approval to travel but cannot afford airfare. 

By donating your travel credit or voucher, you can help someone reach a safe home and reunite with loved ones. We’ve made a quick guide for you to see if your travel credit is eligible to take part. If it is ineligible for donation, please note that frequent flyer miles, credit card points, and cash can also help people start a new beginning in a new home.

Here’s a list of what we can and cannot accept:

Alaska Airlines

✔ Credit Certificates

✔ Wallet Funds

❌ Companion Certificates

Allegiant Air

✔ Credit Vouchers

American Airlines

✔ Travel Vouchers

✔ Trip Credits (note: these are different from “Flight Credits” which we cannot accept)

❌ Flight Credits

Please visit https://www.aa.com/i18n/customer-service/payment-options/travel-credit.jsp for more information. We can only accept payment options that “can be used by the holder to book travel for anyone”

British Airways

✔ eVouchers

❌ Future Travel Vouchers – it appears British Airways is in the process of converting “Future Travel Vouchers” to eVouchers so keep an eye out! (https://www.headforpoints.com/2021/02/07/should-you-accept-british-airways-future-travel-voucher/)

❌ Companion Vouchers

Delta Airlines

✔ eCredits – depends on the type, we can only accept “transferable” eCredits – please check here to confirm whether your eCredit is transferable: https://www.delta.com/edocs/redeem-documents

❌ Voluntary Cancellation Credit


❌ Travel Credit


❌ Voluntary Cancellation Credit

JetBlue Airways

✔ Travel Bank


❌ Travel Vouchers

Southwest Airlines

✔ Gift Cards

✔ LUV Vouchers (typically provided as compensation for delays or lost baggage)

❌ Travel Funds

Spirit Airlines

❌ Voluntary Cancellation Credit

❌ Reservation Credit

❌ All others (we cannot accept any Spirit vouchers/credits)


Cancellations can either be credited as a “future flight credit” OR an “electronic travel certificate.”

✔ Electronic travel certificates – we accept these

✔ Future flight credits – in order to donate these, you need to convert the future flight credit to an electronic travel certificate. We’re here to help if you need us.

1. Call United Airlines main customer support number. Bypass all the options, and ask for an Agent. We recommend stating “agent please” until you are connected.
2. Tell the United customer support agent that you’d like to convert your future flight credit to an electronic travel certificate.
3. Tell them the amount of the credit showing in your account to convert.
4. The agent will tell you they are sending an email with the electronic travel certificate. Confirm the email address with the agent to make sure they have your most updated email address on file.
5. The electronic travel certificate will arrive in 3 – 7 days in your email.
6. Once the travel certificate has arrived, notify us at [email protected], and we will assist you with the rest of the donation process.


✔ WestJet Dollars

If you have travel credit available from any of the airlines eligible for donation, we hope you will join us in this life-changing force for good. If your travel credit is ineligible for donation, but you are still interested in helping out, Miles4Migrants also accepts frequent flyer miles, credit card points, and cash. Together, we can turn our own cancelled plans into a reunion for someone who has been unable to reunite with their loved ones or reach a new, safe community.

Please note: Your contribution helps support refugees, asylees, and asylum seekers from many parts of the globe who are in need of airfare. All donations will be used to support our most urgent flight requests, which includes, but is not limited to, Afghanistan.

  • Pledge Miles/Points

  • Pledge Miles/Points