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The travel credit you just received from a cancelled flight could help those who need it most

Updated September 22, 2022. Please note that airline policies can change without notice. New information will be added as we receive it.

So, you had to cancel a flight for a trip you had planned. Whether it was a vacation you’d been dreaming about for months or simply a visit to hug your family members, we know how frustrating that moment of cancellation is. But what if there was a way to turn that cancelled trip into something that could change a life?

Good news: there is! Miles4Migrants can use your travel credit to book flights for refugees, asylees, asylum-seekers, and their immediate family members who have legal approval to travel but cannot afford airfare. 

By donating your travel credit or voucher, you can help someone reach a safe home and reunite with loved ones. If your travel credit is eligible, it will appear in the list below. If it is ineligible for donation, please note that frequent flyer miles, credit card points, cash and crypto can also help people start a new beginning in a new home.

Vouchers/credits we can accept:

Note: If your voucher/credit is not on this list, we cannot accept it. Vouchers/credits listed are both transferable and useful to Miles4Migrants based on our historical flight booking data.

Air Canada

✔ Air Canada Travel Voucher (with 15 digit code and 4 digit PIN)

✔ ACCredit (with 15 digit code and 4 digit PIN)

✔ eCoupons (with 15 digit code and 4 digit PIN)

❌ Electronic Travel Vouchers or anything that doesn’t have a 15 digit code and 4 digit PIN

Alaska Airlines

✔ Vouchers (with 16 digit code and 6 digit PIN)

✔ Gift cards (with 16 digit code and 6 digit PIN)

✔ Wallet Funds (with Alaska account information)

❌ Companion Certificates

Allegiant Air

✔ Credit Vouchers (with 18 digit code)

American Airlines

✔ Travel Vouchers

✔ Trip Credits (with 13 digit numeric pin which starts with 00115, 00142, 00144, 00198 or 00199)

Note: despite their confusingly similar names, “Trip Credits” and “Flight Credits” are not the same thing

❌ Flight Credits

Please visit https://www.aa.com/i18n/customer-service/payment-options/travel-credit.jsp for more information. We can only accept payment options that “can be used by the holder to book travel for anyone”

British Airways

✔ eVouchers (with 18 digit code)

❌ Future Travel Vouchers – it appears British Airways is in the process of converting “Future Travel Vouchers” to eVouchers so keep an eye out! (https://www.headforpoints.com/2021/02/07/should-you-accept-british-airways-future-travel-voucher/)

❌ Companion Vouchers

Delta Airlines

✔ eCredits (with 12 digit eCredit number and 9 digit redemption code) Note: depends on the type, we can only accept “transferable” eCredits – please check here to confirm whether your eCredit is transferable: https://www.delta.com/edocs/redeem-documents

❌ Voluntary Cancellation Credit

Iberia

✔ eVouchers (with 18 digit code)

JetBlue Airways

✔ Travel Bank (attached to JetBlue account)

Southwest Airlines

✔ Gift Cards (with 16 digit code and 4 digit PIN)

✔ LUV Vouchers (with 16 digit code and 4 digit PIN) Note: typically provided as compensation for delays or lost baggage

❌ Travel Funds

United

Cancellations can either be credited as a “future flight credit” OR an “electronic travel certificate.”

✔ Future flight credits – in order to donate these, you need to convert the future flight credit to an electronic travel certificate. We’re here to help if you need us.

To convert a future flight credit (unusable) to a usable electronic travel certificate:
1. Call United Airlines main customer support number. Bypass all the options, and ask for an Agent. We recommend stating “agent please” until you are connected.
2. Tell the United customer support agent that you’d like to convert your future flight credit to an electronic travel certificate.
3. Tell them the amount of the credit showing in your account to convert.
4. The agent will tell you they are sending an email with the electronic travel certificate. Confirm the email address with the agent to make sure they have your most updated email address on file.
5. The electronic travel certificate will arrive in 3 – 7 days in your email.
6. Once the travel certificate has arrived, notify us at [email protected], and we will assist you with the rest of the donation process.

✔ Electronic travel certificates (with 10 digit code and 6 digit confirmation number)


Note: If your voucher/credit is not on this list, please do not message us asking if we can accept it. This list is comprised of vouchers/credits that are both transferable and useful to Miles4Migrants based on our historical flight booking data.

If you have travel credit available from any of the airlines eligible for donation, we hope you will join us in this life-changing force for good. If your travel credit is ineligible for donation, but you are still interested in helping out, Miles4Migrants also accepts frequent flyer miles, credit card points, and cash. Together, we can turn our own cancelled plans into a reunion for someone who has been unable to reunite with their loved ones or reach a new, safe community.